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Some customers discovered that once they tried to go online to these social media networks, they have been advised their passwords didn’t work. Many customers received a message saying they’d entered an incorrect password, main them to consider incorrectly that the issue was on their finish reasonably than with Meta.
“My first concern was whether or not my account was safe,” Fb person Spencer Ross mentioned. “Since I couldn’t appear to vary my password, I used to be then involved if possibly there was a [two-factor authentication] hack, as nicely.”
Meta spokesman Andy Stone posted on X shortly earlier than 11 a.m. Tuesday: “We’re conscious persons are having bother accessing our companies. We’re engaged on this now.”
Slightly greater than an hour later, Stone mentioned that “a technical subject” had prompted some customers to have problem utilizing the corporate’s companies. “We resolved the problem as shortly as attainable for everybody who was impacted, and we apologize for any inconvenience,” he mentioned.
The corporate has not responded to further questions in regards to the cause for the glitch.
Meta — which owns Fb, Instagram and WhatsApp — isn’t identified for having many outages, although in 2019 the corporate had an outage that interrupted service for almost 24 hours.
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